Terms of Service
Last updated: April 11, 2026
1. Acceptance of Terms
By accessing or using the Khotwah platform ('Service'), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. Khotwah reserves the right to modify these terms at any time, and your continued use of the Service constitutes acceptance of any changes.
2. Account Registration
To use certain features of the Service, you must register an account. You agree to provide accurate information during registration, keep your account credentials secure, and notify us immediately of any unauthorized access. You are responsible for all activity under your account.
3. Booking & Cancellation
All bookings are subject to availability. Cancellation policies vary by space type and are displayed at the time of booking. Refunds for cancelled bookings are processed according to the applicable cancellation policy. Khotwah reserves the right to cancel bookings in cases of force majeure or facility maintenance.
4. Payment Terms
All prices are displayed in Saudi Riyals (SAR) and are inclusive of 15% Value Added Tax (VAT) where applicable. Payments are processed through our authorized payment provider, MyFatoorah. By making a payment, you authorize us to charge the specified amount. A service fee may apply to certain transactions.
5. Credits & Refund Policy
Credit packages are non-transferable and subject to expiration as specified at the time of purchase. Refunds for unused credits are processed on a case-by-case basis. Credits cannot be redeemed for cash. Expired credits cannot be reinstated.
6. User Conduct
You agree to use the coworking spaces respectfully, maintain cleanliness, follow building rules, respect other members' privacy and quiet working environments, and not engage in any illegal or disruptive activities on the premises.
7. Intellectual Property
All content on the Khotwah platform, including logos, text, graphics, and software, is the property of Khotwah or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.
8. Limitation of Liability
Khotwah provides the Service 'as is' and makes no warranties regarding availability or fitness for a particular purpose. To the maximum extent permitted by law, Khotwah shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Riyadh, Saudi Arabia.
10. Contact Information
For questions about these Terms of Service, please contact us at [email protected] or call +966-05695589.